As a service, we want to offer a safe space for you to have your say about Yellow Door. We are always open to receiving feedback to help us improve the support we can offer current and future clients. Here are the ways we have listened to your feedback to improve our service.
What we have achieved so far
You Said – “We want a waiting room for clients”
What we did – We have reinstated our reception area following Covid restrictions to allow people to wait in a warm and comfortable environment
You Said – “We want a space where we can share our views on the service and how it will be actioned”
What we did – We have have developed this space and will populate it regularly.