Covid-19 Statement

Yellow Door is here for you. All our services continue to operate at whatever stage of national or local covid-19 restrictions. However, some services will be delivered remotely and/or may be adapted to meet your needs & preferences while still being covid-secure.

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Volunteering for Yellow Door

At Yellow Door, we know and appreciate how integral volunteers are to the running of our service. We aim to provide all volunteers with a supportive and engaging environment to develop skills and support our work.

Volunteers can support us across our services. We have a range of opportunities available that can suit different experience levels and time commitments. Examples of the areas of the service that utilise volunteers are:

  • Trustees
  • Counselling
  • Helpline
  • STAR project
  • Diversity and Inclusion Service
  • Administration
  • Marketing and Social Media
  • Fundraising
  • Gardening and Maintenance

The availability of our roles changes throughout the year so the best thing to do is get in touch with our Volunteer Coordinator by emailing who will love to you about the different opportunities available and what they involve!

“Whilst volunteering, I have been exposed to a wealth of knowledge and passion to make a difference; I feel deep pride in being able to add my skills and time to Yellow Door’s mission. Not only have I learned a great deal in terms of formal training (new skills, a deeper understanding of UK law, the many areas that Yellow Door and other sister organisations cover), I feel fortunate to have learned and seen first-hand how deeply compassion, charity and camaraderie can run.”
Admin Volunteer, joined January 2020

Frequently asked questions

How do I know what roles are available?

For up to date information on which areas of the service are recruiting volunteers, please email

Do I need experience of working in this field?

Not necessarily! Our volunteering roles are varied, and some do require previous experience of working directly with people but there are many other roles that do not require any previous experience and training and support can be offered.

Will I get training?

Yes! All volunteers that work directly with service users and/or service user information are required to attend our 3-day training course which is run throughout the year and covers topics such as safeguarding, confidentiality and equality and diversity.

Do I need to go through a security check?

Yes. All volunteers will be required to undertake a DBS check, and this is either Basic or Enhanced depending on the nature of the role applied for. All volunteers are also required to provide two references.

“Yellow Door is a fantastic organisation with a lovely team of staff. Every time I enter the building, I feel welcome. It’s been fantastic to get to know everyone, and volunteer in such a positive environment full of passionate people. Anyone who is looking for experience in the fields of domestic or sexual abuse, or just wants to be able to contribute to a third sector organisation that really makes a difference, should look into volunteering at Yellow Door. It has been such a valuable experience for me.”
Helpline and DAT team volunteer. Joined September 2019.

Training placements

Yellow Door is able to support a range of training and professional development placements. For example, in the past this has included people training in Art Therapy, Family Therapy, Counselling and Social Work.

Please contact us if you are interested in any placements. We are commonly asked for Counselling placements so we have prepared some FAQs below.

  • Yes. Yellow Door can support counselling students by providing placements within our therapeutic teams. Volunteer counsellors can work towards gaining their clinical hours at Yellow Door by direct service user work.

  • There are numerous different courses, qualifications, and disciplines in the world of counselling, so it is best to get in touch with us directly to discuss your specific qualifications.

  • Yellow Door endeavour to run recruitment drives for counselling volunteers throughout the year, depending on the needs of the service.

    In the first instance, we encourage you to make contact with us by e-mailing and we can let you know when we are next planning on opening up the service for more placements. If we are currently not recruiting, we can keep your details on file and notify you when we do.

    All applicants will be asked to complete an Application Form and Equal Opportunities Monitoring Form which will need to be returned to the Volunteer Coordinator.

    We will then be in touch about the next steps.

  • Unfortunately, due to high demand for placements, and our supervision and training capacity, we are unable to offer a placement to everyone who applies.

  • Yes – we offer fortnightly group supervision to all our counsellors.

  • Yes. All volunteer counsellors need to complete our 3-day training programme before we can progress their placement.

  • Yes. All volunteer counsellors will need to have an Enhanced DBS check as well as provide 2 references.

“I really enjoyed being part of the team and getting to know more about the work of Yellow Door. I enjoyed my work with the clients and also learning a lot professionally from the other counsellors and colleagues from the other teams either through training, supervision and sharing experiences with colleagues in the office.”
Volunteer Counsellor at Yellow Door