Covid-19 Statement

Yellow Door is here for you. All our services continue to operate at whatever stage of national or local covid-19 restrictions. However, some services will be delivered remotely and/or may be adapted to meet your needs & preferences while still being covid-secure.

Contact us

Are you in danger?

Are you in danger?

If you or someone else is at immediate risk of harm call 999. A silent call will work if it is not safe to speak – call 999 and then press 55 when prompted.

If you can’t use a voice phone, you can register with the Police Text Service – Text REGISTER to 999. You will get a text which tells you what to do next. Do this when it’s safe so you can text when you are in danger.

National Domestic Abuse 24 hour Helpline Freephone – 0808 2000 247 or get online support.

National Rape Crisis Helpline 0808 802 9999 12.00pm – 2:30pm and 7.00pm – 9:30pm every day or get online support.

Respect Men’s Advice Line – Support for male victims of domestic abuse – 0808 8010327

Immediate support if you have been raped or sexually assaulted

Immediate support if you have been raped or sexually assaulted

For immediate medical support after rape or sexual assault you can call Treetops Sexual Assault Referral Centre (SARC). Based in Cosham, they can offer medical care, emotional support and practical help immediately after sexual assault.

Their expert crisis team can give you sensitive, confidential and respectful help including medical care, advice on what to do next and forensic examinations.

They are contactable 24 hours a day 7 days a week on 0300 123 6616 or email securely on snhs.admin.treetops@nhs.net You may be referred to the SARC by the Police. You can however refer yourself and you do not have to speak to the Police to access their services.

Yellow Door provide emotional support and follow-up services to victims of sexual violence and abuse. Our specialist ISVA workers support people of all ages and genders.

PIPPA Helpline

PIPPA Helpline

PIPPA Helpline offers confidential support for professionals and victims experiencing domestic abuse, offering advice, information and support. They can support with making referrals for those who need specialist support.

The helpline is open Monday – Friday 9:30am – 4:30pm, 023 8091 7917 or email pippa@southampton.org.uk

We are open to calls from people of any age or gender affected by or at risk of abuse. You are also welcome to call us to talk about concerns you might be having regarding someone else you know. All calls are free of charge.

Are you having a mental health crisis?

Are you having a mental health crisis?

In an emergency situation, you should phone 999 or visit your nearest A & E department (Hospital Accident & Emergency Department) where you will receive specialist help.

If you are experiencing distress or despair, and want to talk to someone, call the Samaritans on 116 123. This number is free to call and is open 24 hours a day.

If you require care that is not an emergency or life threatening, call NHS 111.

If you have been given a Crisis Line number by your GP, or you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, you should call them first.

You may find this link helpful: NHS